Vision and mission

Madrigal Communication—VISION

Madrigal Communications is named from Italian Renaissance love songs. We aim to write material for your business that will make your clients and customers fall in love with your products and services.

Madrigal Communications—MISSION

  • Madrigal Communications aims to give businesses access to sophisticated professional communications advice, services and product development.
  • We aim to provide a major improvement to our customers’ corporate communications.
  • We aim to make our customers’ businesses stand out from the crowd, not blend in with it. That means we question norms and go beyond clichés and industry expectations.
  • We are an effective tender writing team and aim to maintain a high success record and a methodical and innovative approach.

Madrigal Communications—VALUES

  • Honesty and Integrity—trust and reputation come before profit
  • Professionalism—educating our customers to know what they need
  • Customer-focus—deliver work of the best quality with no compromises
  • Reliable, consistent service—deliver on time and to the agreed quality

Madrigal Communications—CODE OF CONDUCT

  1. Madrigal acts with integrity and ethically with clients and suppliers.
  2. Madrigal maintains confidentiality of commercial and sensitive information belonging to our clients (regardless of whether a confidentiality agreement has been agreed).
  3. Madrigal focuses on maintaining the reputational risk of our clients and provides frank advice if necessary.
  4. Madrigal maintains truth, accuracy and good taste in all other aspects of marketing communication.
  5. Madrigal will not represent several clients that have conflicting or competing interests (i.e. enter into a conflict of interest) except with consent and after full disclosure.
  6. Madrigal refrains from knowingly associating with any enterprise that uses improper or illegal methods in obtaining or undertaking business.
  7. Madrigal will not intentionally injure the professional reputation or practice of our competitors, clients or suppliers in any way.
  8. Madrigal will continue to acquire professional skills in marketing communications and to maintain up-to-date knowledge and skills.